Mon, Jul 29, 2013
“My users are dumb” is something I hear way too often, especially from engineer-founders. It’s supposed to be tongue in cheek — and yet they often actually mean it.
If you think people are dumb, you spend a lifetime doing dumb work.
People are smart. When you start from this position you will end up building better products, create better work, get better results and make a dent.